# Missing my iPhone(as a presence sensor) from the new smartthings app **URL:** \ **Category:** SmartThings (Samsung Connect)\ **Created:** [August 24, 2018, 11:37pm UTC](https://community.smartthings.com/t/missing-my-iphone-as-a-presence-sensor-from-the-new-smartthings-app/134606 "2018-08-24T23:37:37Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![linuxqna](https://avatars.discourse-cdn.com/v4/letter/l/839c29/32.png) [@linuxqna](https://community.smartthings.com/u/linuxqna)\ **Post date:** [August 24, 2018, 11:37pm UTC](https://community.smartthings.com/t/missing-my-iphone-as-a-presence-sensor-from-the-new-smartthings-app/134606/1 "2018-08-24T23:37:37Z")
Both Classic and New apps are working fine. But only difference is that the new one does not show my iPhone. It’s just removed from the device list. It just shows up very short time right after added but just gone. How can I see it ? ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [August 24, 2018, 11:43pm UTC](https://community.smartthings.com/t/missing-my-iphone-as-a-presence-sensor-from-the-new-smartthings-app/134606/2 "2018-08-24T23:43:18Z")
The presence sensor you added in the Classic app will not show in the Samsung Connect app. You would need to set up a presence sensor in the new app in Dashboard: Settings: Use Location information ---
**Author:** ![linuxqna](https://avatars.discourse-cdn.com/v4/letter/l/839c29/32.png) [@linuxqna](https://community.smartthings.com/u/linuxqna)\ **Post date:** [August 25, 2018, 10:22pm UTC](https://community.smartthings.com/t/missing-my-iphone-as-a-presence-sensor-from-the-new-smartthings-app/134606/3 "2018-08-25T22:22:48Z")
> [@jkp](#): > > c app will not show in the Samsung Connect app. You would need to set up a presence senso That’s exactly what I did. I removed all presence sensor from Classic App. Then turned on “User location information” on the new app. But it doesn’t show up ---
**Author:** ![Automated\_House](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/automated_house/32/99641_2.png) [@Automated\_House](https://community.smartthings.com/u/Automated_House)\ **Post date:** [August 26, 2018, 3:01am UTC](https://community.smartthings.com/t/missing-my-iphone-as-a-presence-sensor-from-the-new-smartthings-app/134606/4 "2018-08-26T03:01:26Z")
mobile presence devices don’t show up as a device in the new app, no matter which app they are created in. very annoying. Email support and request it. ---
**Author:** ![linuxqna](https://avatars.discourse-cdn.com/v4/letter/l/839c29/32.png) [@linuxqna](https://community.smartthings.com/u/linuxqna)\ **Post date:** [August 26, 2018, 4:52am UTC](https://community.smartthings.com/t/missing-my-iphone-as-a-presence-sensor-from-the-new-smartthings-app/134606/5 "2018-08-26T04:52:32Z")
Really ? What Samsung is doing ? How come they messed up Smartthings ? Please let them keep up the good work. It’s very annoying because - no way to check the status of phone -To make matters worse, status is not updating well. ---
**Author:** ![Automated\_House](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/automated_house/32/99641_2.png) [@Automated\_House](https://community.smartthings.com/u/Automated_House)\ **Post date:** [August 26, 2018, 2:48pm UTC](https://community.smartthings.com/t/missing-my-iphone-as-a-presence-sensor-from-the-new-smartthings-app/134606/6 "2018-08-26T14:48:01Z")
I ended up creating a Custom Automation rule to let me know when it was coming and going since I couldn’t manually check. ---
**Author:** ![linuxqna](https://avatars.discourse-cdn.com/v4/letter/l/839c29/32.png) [@linuxqna](https://community.smartthings.com/u/linuxqna)\ **Post date:** [August 28, 2018, 4:46am UTC](https://community.smartthings.com/t/missing-my-iphone-as-a-presence-sensor-from-the-new-smartthings-app/134606/7 "2018-08-28T04:46:28Z")
I have just switched back to the classic.