Minimote Offline 4 Days


(John) #1

My Minimote has been offline for 4 days now. Just looked at the status of my Minimote in the IDE and it says hub_offline. What does that mean? My other 63 devices are all connected and working fine.


#2

Could be you haven’t used it for that long? Needs a recharge?


(John) #3

No, it has a full charge.


#4

Quite a few people have reported this with one device or another since the most recent platform outage/hub update which was, perhaps not coincidentally, four days ago. :disappointed_relieved:

I would definitely report it to support.

https://support.smartthings.com/hc/en-us