Mimolite for garage door and magnetic door contact

Once every 5-6 times I close the garage door, the app believes it to still be open. I then have to open it then reclose it from the app in order to get it to show the correct status. I’m thinking that the controller just isn’t sending the the updated status after it is closed.
Is there any way to force the device to resend the current door status? It looks like this is what the refresh button was supposed to do, but the refresh and configure buttons don’t seem to do anything.