I am doing a phone upgrade and thought all I would have to do on the new phone was install Smartthings and log into the account.
After some finaggling, I have most of the devices listed on the new phone, but when I tap on the device, they don’t open, i.e. give me access. Both phones share a common email address so I would think all settings and info would be common to both as I thought the info was in the cloud?
For each item, it is showing the proper status, i.e. clear for a smoke detector, and shows the keypad doorlock as locked. Of all the items in the list, I can only open the cordless phone and fitness band. Nothing else? It is as if the new phone doesn’t have edit status, only view status? Help please!