Mi home 360 camera

Does the mi home 360 camera have full integration with ST.
It comes up on the app but I don’t want to buy one the find out I need to buy a mi hub to go with it.
Sorry for simple question but the whole ST system seems to be a total minefield of things that work don’t work and need to some kind of it expert to get it to work

By mi home do you mean imilab Home Cam 360?

Aren’t they both the same thing


And

The device pictured when setting it up through the SmartThings app doesn’t look like that. This is the device that matches the model number. I haven’t found anywhere that is selling it.

Ok thanks for your help.

Basically imilab is an oem. They were contracted by both xiaomi and samsung to make cameras for their respective platforms but for some reason the samsung one was not released. No one knows why but it’s in a long list of potentially cancelled hardware products alongside the smartthings air and smartthings access.

I don’t think any of the smartthings staff on this forum know much about the hardware situation. We may never know. The SmartThings Vision is also not available in North America for unknown reasons.

SmartThings Access GP-U999SOVLDQA
SmartThings Air ???
SmartThings Cam 360 IPC019D
SmartThings Vision GP-U999GTEEAAC

Tagging staff just in case we can get a response
@blake.arnold @jody.albritton

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I tried the to buy the Cam, found not the exact modelcode and so i tried a similar looking cam (Ranger 2; Modelcode at the packaging is IPC-AX2e. ). Unfortunately i got error 32-301 while connecting to smartthings.
I cannot find any information about this error code.
So again: Cam is not working at Smartthings…

Well obviously. You need the exact camera for it to work. However no one knows what happened to it.

@Brad_ST @SamsungZell

Do Samsung want to annoy and alienate its Smartthings users? Why put items in the ST app which we are unable to buy?

I’ve just ordered then cancelled this, as I released that the one I ordered was not this one.

There are a load of smart devices, and the user base has struggled and worked together to develop 3rd party integration for these, unfortunately Samsung themselves seem to be the ones who are stopping development, the new app should have built on the ST Community work a little bit more, and the devices we’ve bought like door sensors and damp sensors…ST devices are not even that great, some of the 3rs party ones are a lot better…the Xiaomi sensors were great, until I added ST plugs, which knocked the Xiaomi offline.

I understand why people migrate to OpenHab, Hubitat, etc.

I’ve had a few Samsung mobiles, TV and fridge,etc, but but think its time to try other brands…the TV is ‘compatible’ with ST, but does next to nothing, doesn’t have the ST hub software, but can turn off, mute…but not turn on…

The ecosystem could be great, but it is let down by a LOT of small things, that all added together annoy me to the point where all 9f this is going on ebay and I’ll start again with something the manufacturer takes seriously.

Maybe community based systems are harder to get into, but the development and support cannot be as poor as ST.

Wake up and smell the coffee Samsung, whats the point of releasing a v3 hub then almost immediately stopping development of devices and really limiting users with a new app that isn’t as good as the community solution ‘WebCoRE’.

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