Max installs exceeded for OAuth SmartApp 20 installs

Developer Programs
1

Hello,

My company has an integration for Samsung SmartThings, but my users cannot connect their account anymore because they get an error stating the maximum of 20 installs have been reached.

The documentation states 500, and I sent a series of emails to support including one to become a partner, which I got no return for 1 month now.

Is it possible to increase this limit so my users can use their SmartThings devices with my app?

@nayelyz

Guillaume
ConnectedSports Inc

2

@connectedroom I found your SmartApp and was able to confirm it is hitting a limit of 20 instead of the advertised 500. I’ve just manually increased the limit to 500, so you shouldn’t see the error anymore. Let me know if you still see any problems.

1 Like
3

Thank you Micheal. I will tell my users to reconnect their accounts.