Some people were having issues installing SLGA or were experiencing issues with trying to set lock codes with it. The folks at Seam offered their solution as an option for those who couldn’t get SLGA working.
Seam is 100% on point. They augment SGLA and provided a FREE solution to help you better navigate the transition. It includes timers, and desktop interface, with visual confirmation and logs. It does way more than SLGA does and they built a frame work for you to build an app on top of that integrates with iCal.
SGLA does not have logging.
SGLA does not have a PC/Mac/Desktop Interface
SGLA does not have ability to set timers and expire codes.
So @Redcentauri they are not the same. Seam is offering to help for FREE and offer more features than SGLA. Until you finish coding and go to market with the perfect solution you are hoping for.
That’s awesome. I hope you’re having success with it. I hope you are using it.
I’ve been trying so many solutions that it is actually destructive, deleting previous configs, I have to buy a separate lock and set up for a sandbox.
It is not better than SLGA, doesn’t want to doubt you if you tried it.
People are coming here for help, and they getting crap after crap, no fault of anyone, but when it is promoted it’s an issue. Most don’t have the ability to continuously try different solutions looking for help.
As I said before, the statement from the MODS should be to use SLGA until there’s a solution, not to recommend solutions that are not better than SLGA as it will be disruptive to most.
But there’s nothing like trial by fire, so trying also of these half bakes solutions may make someone piece together something that is quality.
@Redcentauri we are managing 50+ locks with Seam right now as a work around as we adopt and migrate to our new commercial solution. It 100% is better than SLGA as noted with the reasons above.
Can you please show us the logging, desktop access, and how you set codes to expire with SGLA? No, because those features do not exist in SGLA.
Do you have any technology experience?
I find it ironic you slam people for offering free, documented, and proven information about features yet provide zero value to this community.
It’s always frustrating when something that was working great just suddenly stops working, whether you had notice of it or not. So it’s understandable that everybody is a little bit prickly.
This forum was set up years ago so that customers could help other customers. The official moderators, who are smartthings employees, just deal with stuff like spam and harassment. They don’t typically get involved in any discussion of use cases and solutions. We get official announcements, and there is a section of support for developers, and that’s it as far as official participation.
So this entire forum is more like Reddit: everybody has their own ideas and opinions, and they are here to share those with other people who are free to explore those ideas or not as they like.
The general forum philosophy is that Choice is good, and different things will work for different people.
This particular thread is for people who are Airbnb hosts, or a similar business situation. That was never an official smartthings feature, and smart locks guest access is not intended for that situation. You don’t get advance scheduling, you can’t trigger automations based on whose lock code was used, and there’s no integration with the third-party hosting apps. It was just designed for a single residential household.
If it works for you, that’s great, but many people find it is not a substitute for the Rboy smartapp which was designed for commercial hosting.
So, even if the staff were making official recommendations. I feel quite confident they would not recommend SLGA for a hosting situation. They would say that’s not a feature which is officially offered, you can explore and see if you can find a third-party solution.
Which is what people have been doing in this thread.
Perhaps you would find it less frustrating if you set up your own thread under projects and described exactly what lock management features you have lost that you would like to replace, and then people could make more specific suggestions so you wouldn’t feel like the suggestions were a waste of time.
We’re all just here to help each other, but without specific questions, you may find the answers less useful than you would hope.
I have tried Aurmur and it has been working just fine so far. Support is good too, what I really like is that I can limit the validity of a code so my cleaners can only use their codes between certain times and I could also limit the days like from Monday to Friday between 9am-4pm and the pricing is also acceptable. I am placed in Central Europe I asked them if they could ad the time zone and they added by next day I realy though it was a nice thing.
JDRoberts via SmartThings Community <firstname.lastname@example.org> ezt írta (időpont: 2023. febr. 1., Sze 19:04):
From what I could see on the Aurmur website it only integrates with AirBnB not any PMS or iCal. Anyone find otherwise?
Yes. Aurmur does iCal.
Under Locks > Listings, click Edit on a listing. There a “Calendar Integrations” section for adding iCalendar URLs.
You have ICAL integration but not for everything.
buster via SmartThings Community <email@example.com> ezt írta (időpont: 2023. febr. 10., Pén 15:50):
Any idea what iCal format they are looking for? I’m trying to use a custom Google calendar and when I put its private iCal link into the listing I get an error saying “please match the requested format” but there is no documentation that I can find about what format they are wanting. I’ve reached out to support, but haven’t heard back.
In case I missed the many thanks from other members to you @sybohy - THANK YOU. While I signed up with Hospitable (even though our PMS is HostAway) to get the solution to work at least for locks, your offering here is commendable.
@smartant I think Hostaway is going to release their lock integration soon. Should be similar to Hospitable initially. I don’t have the exact ETA for this release but I have a call with their product/engineering team tomorrow morning and I’ll inquire.
Hi @sybohy - are you able to report back on your chat with hostaway?
Can you email me at firstname.lastname@example.org. I have a couple of insights for you.
@sybohy Just did.
OK, so I have finished the setup with Aurmur I only had little times to work on it so I made some mistakes, however by now I see it works well and I can lay back not worry about my guests unable to check in. The price is good, support answers they helped me when I made a mistake and ran into a dead end. In the meantime some functionality have remained in my LUM thus I can open and close the doors with the app, I can see if they are open or closed as well as I can see what is the temperature in the apartments or I can set the thermostat from automatic to heating that is often the main reason heating doesn’t work because guests pushing buttons randomly. I am waiting for RLA to get back to business because they deserve it.
Anthony via SmartThings Community <email@example.com> ezt írta (időpont: 2023. febr. 17., Pén 2:10):
So glad I found this thread. I looked through a few different options and ended up getting setup with Aurmur. It is not nearly as polished or feature rich as Rental Lock Automator from Rboy, but it works for automatically programming guest codes (the most important feature for me) and the support is responsive. Price is reasonable as well. So disappointed that Rboy has gone radio silent and hasn’t gotten their stuff together with whatever the new platform is that Smartthings is offering.
Shoutout to Seam for offering their solution for free to users as well. I ran into an issue and haven’t gotten it up and running, but they have been super responsive to the issue and I expect I could get it working. Since I have Aurmur setup it isn’t a priority at the moment and from my understanding it would take coding to get it to do what I need, but I really appreciate their offer regardless.
I’ve only used Aurmur with Airbnb so far because this is how I get the vast majority of my bookings.
I’m also listed on Vrbo and Booking-com, for which I am managing the lock codes manually through SLGA.
The important bit: Aurmur has been reliable so far, and in fact covered for me when I forgot to set the manual backup I am using in parallel while I build confidence in the service.
I think it’s good value for the stress it saves me, especially in the light of losing the RBoy RLA app.
I find the web user interface a bit clunky and not very intuitive, but now I’m familiar with it I’m reasonably comfortable using it.
Support was responsive enough (within 24 hours) when I had an issue with the setup.
The website appears professional but I don’t think it’s a big operation. It feels to me like the sort of enterprise that could go either way: it may evolve into a really polished service or it may just peter out completely.
I’m very uncomfortable with having to provide my Airbnb login details to allow it to interface with my account.
I really like that it can automatically email, text and Airbnb message guests automatically with their lock codes. The messages can be customised.
I like that it can be configured to send push notifications to me by email.
A battery level push warning actually saved me from a potentially embarrassing situation I probably would have suffered otherwise.
I miss being able to use the RBoy RLA app to monitor and modify lock codes for individual bookings rather than having to use a web interface as is necessary with Aurmur.
In Aurmur actually you can set individual codes further more you can choose days they work and time interval.
Andrew via SmartThings Community <firstname.lastname@example.org> ezt írta (időpont: 2023. febr. 18., Szo 11:05):
Apologies, my message was unclear, I agree that it’s possible with Aurmur to set and customise the timings of individual codes. I just meant I like being able to do so from an app on my phone rather than a web interface.
I’ve edited the final paragraph to: "I miss being able to use the RBoy RLA app to monitor and modify lock codes for individual bookings rather than having to use a web interface as is necessary with Aurmur.