It just depends what rep your order goes to. I have had orders canceled, then I resubmit and it goes though. I have had some who send an email explaining why it was canceled, and I have plenty that have been canceled with no explanation.
And that’s the part that rubs me the wrong way a little. I’m tempted to call them up on Tuesday (day after stuff is supposed to be delivered) and ask to know where-tf is my stuff…
I don’t complain about the canceled orders. The less attention to these deals/errors the better.
I had an order cancelled this morning. I actually didn’t expect it to be filled to begin with. I got an email 85% off all holiday stuff. Local store showed 1 of everything in stock. So I went down the list $700 worth of decorations cam to $52 ( ya $15/$50 code) now $37. Got a phone call an hour or so later. As soon as I she said she was from Lowe’s about my order I replied with " lemme guess you actually don’t have them in stock , the 1 available online was the display & somebody forgot to zero it out of inventory before they went in the dumpster " . She was dumbfounded " ahh, ahh ,ahh uhm ya probably something like that,we don’t have any lights or decorations anywhere in the store I’m so sorry " I had a good laugh.
FedEx delivered my 2 Protects. Somebody screwed up. Opened the box ( as usual way too big 18x18x18 and stuffed full of air packs. ) and they shipped 1 hardwire and 1 battery powered. Now do I go to my local store and exchange the battery powered, or just save myself the fun of running 20’ of romex to the other end of the room ?
Anybody have an extra hardwired they wish to trade for a battery powered ?
My order for 4 Nest Protects was cancelled, also without notification. Bummer.
I’m going to ask a mildly dumb question here… but how do you guys find the pricing errors so easily? Sheer stroke of luck or do you have something monitoring (like camelcamelcamel for amazon)…
i don’t think it’s a pricing error. lowes stores can discount items. there’s a lowes price checker script (may have been taken down) that would search each store
Exchange (if at no added cost) …
As infrequent as it may occur, you will have a sour taste in your mouth every time you have to change out the batteries.
And consider the differences between the two when deciding:
Exchange what batteries ? AFAIK the batteries are not replaceable. When they die you toss it out and spend $100 on a new one. Of course even the hardwired have a usable life and need to be replaced every 5-10 years . These 2 make 8 nests , since I have no clue how old the CO2 detectors were ( except for the 2 above water heaters I installed 6 years ago) and know all the smoke detectors were 6 year old. Good first Alert or Kidde are $50 or more each, so decided to replace them all with Protects. Until I put in the pellet stove I saw no real reason to put detectors in sunroom,
Batteries are replaceable…comes w/a full set of 10 year batteries that you insert.
~10 years later you replace them.
However, as you note, these things are supposed to have a 10 year max life, so regardless of batteries or powered, AFAIK you replace.
Like I said after 10 years you just throw the whole thing away and buy a new one.
Yeah there are batteries and they are replaceable.
I haven’t had to touch my battery Nest Protect in 2yrs so far.
Yup - hit reply before I finished thinking. Edited as you were typing.
Wow, hadn’t put 2 and 2 together on the life span of a smoke detector and the price of these things. That’s rough.
Yep. I had no idea until I started replacing a few old detectors with Protects that they had a lifespan. My old ones have been up 20 years (gulp).
Okay, I decided I want to call and chase my order. I cannot figure out what number to call. None of the main numbers I can find offer order support. Do I call the store I ordered from? I’m not sure if they fulfill these from the stores or elsewhere.
That right there is why every major manufacturer went to using built in long life batteries. ( That and the whole people removing the battery to stop beeping and never replacing it thing ). You are not alone in have 20-30-40 year old smoke detectors . AFAIK fire departments don’t come around one a year with a can of smoke to see if yours are still working properly.
I did a chat instead. Interesting. They claim I have a delivery date of 1/18 yet my order still says In Process and I got no shipping notice. Wondering if the agent just assumed 1/18 based on shipping method selected.
The funny part is they said if my order doesn’t arrive they have a price guarantee that would allow me to get the sale price on a replacement order. That I’ll believe when I see it.