Don’t know if this is a device or app problem.
First, in case it matters, updated my W1 PC last night. Aeotec hub.
Woke up this AM and found I had lost all devices in my ST app, including hub. Unplugged/plugged hub. signed in/out of ST. In the app, no hx, no notifications, no diagnostics.
How do I get devices back?
Should have been W10 (Windows 10)
If your devices do not show in the two places I linked above, you should contact ST support. If they do show up, then there is something going on with your windows PC… have you checked the firewall?
I want to a…
That’s the last words I see in your reply. No “places” to go to. Firewall is good.
FWIW, going to mysmartthings.com in my browser results in “404 web site not found”
My bad. It now works. Only thing I did was restart my PC after getting an update notice. Don’t know why it worked. Don’t care. I can now access ST. I’m happy
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