Welcome to SmartThings. If you haven’t already, I’d install the latest SmartApp. You can find the instructions below. If you run into any issues with the install or setting your locks after that, post your questions in that thread. Good luck.
Follow the instructions below to install and use the Lock Manager app with your Zwave or Zigbee lock.
You’re going to install up to three SmartApps and one Device Type Handler (DTH). Onward…
Install the Lock Manager App
Log into your IDE and go to the Smartapps tab in one browser window
Click New SmartApp + button
Click From Code button - a window will open up w/a large empty text box
In a second browser window go to the Lock Manager GitHub
Click on the Raw button on the right - the view will switch to display just the SmartApp raw code
Press Ctrl-A to select all the code and Ctrl-C to copy
Return to your first browser window in the IDE w/the text box
Press Ctrl-V to paste the SmartApp code into the text box
Click the Create button at bottom of screen on left
Click the Save button at …