# Lock manager, error refreshing page or problem processing request **URL:** \ **Category:** General Discussion\ **Created:** [August 20, 2017, 9:25pm UTC](https://community.smartthings.com/t/lock-manager-error-refreshing-page-or-problem-processing-request/96315 "2017-08-20T21:25:33Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\ **Post date:** [August 20, 2017, 11:05pm UTC](https://community.smartthings.com/t/lock-manager-error-refreshing-page-or-problem-processing-request/96315/7 "2017-08-20T23:05:42Z")
Whenever you have a question about a community – created smart app you will get the fastest answer if you ask in the author’s thread for that smart app. The author will automatically be notified when there is a new post, and other people using the same code may also be able to help. In this case, ask in the following topic (this is a clickable link) > [@\[OBSOLETE\] Lock Manager](https://community.smartthings.com/t/release-lock-manager/63022): > > Lock Manager Incomplete List of features: Manage user codes on locks. Manage Keypads. Review and manage active lock codes. Set lock access based on schedules. Receive notifications when a user used their code. Run Hello Home phrases based on lock/unlock events. Manage Hello Home phrases based on keypad inputs. This app works using 3 child apps and 1 parent app. It is recommended that you install all 4 apps, however if you do not use keypad devices, it is not required to install the keypad child app. Note: If upgrading from any beta version, it is required to uninstall the app completely before installing. The architecture of this app has changed in a way that is incompatible with previous versions. How To Install User guide has old information. There is now only one app to insta… --- _[View the full topic](https://community.smartthings.com/t/lock-manager-error-refreshing-page-or-problem-processing-request/96315)._