Title says it, but I’ll spell it out a bit.
I installed Visonic contact sensors a couple years ago. They work great.
Just last month, I migrated my hub to the new system. I’m using the new software… I’m getting used to it.
So the Visonic sensor on one of my windows is reporting -22% battery. Not 22, minus 22.
I replaced the battery.
The new app will not see the sensor. Says ‘offline’, and when I click it says “Can’t connect to device. Check device and try again.” So I did the usual reset chores. Still not seen by the new app (the new discovery process is cumbersome, btw). Tried it for 20 minutes without success.
On a hunch, I went to the old app. The sensor is there, and reporting closed which is correct!
How do I get the new app to see this device correctly?