A member of my “Home” location has lost the location from his app. He does not show to be a member in my app, yet I cannot re-invite him as the app reports he is already a member. I made a trouble ticket and SmartThings reported back that they have no record of him being invited to or being a member of that location.
I don’t know what to try next. Any advice from anyone who may have experienced something like this would be greatly appreciated.