Installed 2 of these about 9 months ago, never had much trouble after I paired them. (two more recently)
A few weeks ago I noticed ST notifications saying my garage door was opening in the middle of the night, at no particular time.1- 4 AM. (Craftsman opener)
I believe now it is not really opening, but still not sure. Anyone else had this problem? I’ve tried all kinds of fixes.
- Could it be a neighbor on the same frequency? Re-coded all 3 remotes and keypad…still there!
- Chat with ST Tech support: couldn’t see anything odd, not generated by a routine or ST input.
- Locked: prevents remotes from opening the door: Still there
- Added an extra door sensor: (tried to use it for mailbox but as too slow)
So from my recent logs it looks like the door says it is opening, then closing a few minutes later, when it really is NOT, according to the recent sensor I installed… (My wife get the notices too, and swore she heard it open one night…)
Obviously I can put a smart switch up on the ceiling and cut power to the Craftsman…but think the Iris?linear might be problem. ( and it is still less than a year old, under warranty)
Thanks in advance for your help.
Note: I have 4 of these, 3 Iris, one Linear. (yes, four…lol). I have a very specific reason for making sure these work. I have a rare neuro muscular disease, it is not progressive but has on occasion left me totally paralyzed in under 10 minutes. The last time it happened I was able to “Arm” ST and then open the garage door, causing all kinds of alarms. I really feel like ST makes my life more secure… I also have boat horns all over the house…juts in case. I’ve really enjoyed, being the gadget freak I am, putting in all the switches, and other devices. Doesn’t require a lot of physical effort, but is just another reason to keep me busy, and move forward. (FYI: I never remember much afterwards, twice this past year, but my poor wife…)