I recently installed a Linear Garage Door GD00Z-4 which works great opening and closing the Garage Door but I am having trouble with the status in the IOS app. In order to get the current status I have to manually refresh the device in the app. Is anyone else running into this issue? I was controlling the Garage Door with Smart Multi Senses and Z-Wave Relays which worked great but decided to swap them out so I could leverages some “Routines” natively to close the doors.
Try to kill your SmartThings app and restart it. Sometimes it just doesn’t show updates.
I looks i had a bad unit. I replaced it shortly after this post and haven’t had a problem sense.