Lights Randomly Turn On

[JDRoberts]

@EmeySK

Hey guys, any response from the ST folks on this? I’m experiencing random lights coming on, and sometimes even the motion sensor is triggering even though we know for sure it wasn’t supposed to, so it’s kind of creepy, annoying, and pretty frustrating all at the same time. Any ideas what’s going on? Thanks!

If it’s just in the last few days and these are zigbee devices, it could be related to the Recent update.

Hub Firmware Release Notes - OTA - 16.9 - V2

A couple updates: I changed the title of this thread to reflect we released Hub firmware version 16.9. We have identified two unique Zigbee issues with the update: 2a. Some Zigbee devices will not connect until the Hub is power cycled for 5-10 minutes. 2b. Some Zigbee mesh network maps did not fully migrate with the update. 2c. Sensor OTA updates take longer than expected and cause false-positive events. Note, these are both edge-cases and may not be what is actually affecting you. If you think are are experiencing this issue, please try power cycling your Hub or disabling the OTA feature.

Definitely contact support.