I have two Kwikset 914 devices – one front door and one garage. The batteries recently died on the garage door and even after changing the batteries the item has a yellow triangle with an exclamation point in the ST app and says 0% and won’t work.
I tried replacing the device, I tried excluding, I tried removing, I tried force removing. I’ve pulled the hub to within an inch of the device and tried all these things. I can’t remove the device from my list of things no matter what I try.