Hi, @stillerson
I separated your post as this is a different issue and Hub model.
I’ve seen this error code before, it means “the router was configured”. This kind of Hub (Wi-fi) has two “portions”, one is the router and the other is the Hub, so, I don’t know if something failed after configuring the router.
These hubs are managed by the SmartThings team in Korea and they mentioned users should report this issue through Customer Support because they can escalate the issue to their ticket system unlike us.
So, have you reported this issue to them?
Did you see which firmware version had your Hub installed before removing it? I’m curious to know if it could be old because we’ve seen this happen for hubs that haven’t been updated/used for a long time.
A user that also had this issue found the workaround mentioned here but it didn’t solve it.
I don’t know if it’s similar to what you did here:
If so, but it still cannot be onboarded, the suggestion is to take the hub to a care center because those hubs that cannot overcome the 36-302 error are marked as defective and need a replacement.
Unfortunately, there’s nothing else we can do from our side because of what I mentioned above.