# Is ST down? **URL:** \ **Category:** Devices & Integrations\ **Created:** [February 25, 2016, 9:50pm UTC](https://community.smartthings.com/t/is-st-down/40403 "2016-02-25T21:50:11Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![chowder007](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@chowder007](https://community.smartthings.com/u/chowder007)\ **Post date:** [February 25, 2016, 9:50pm UTC](https://community.smartthings.com/t/is-st-down/40403/1 "2016-02-25T21:50:11Z")
Currently Smartiles will not load and when I try to access things through the app it just spins and then errors out on me. Any body else having issues? ---
**Author:** ![Paul\_Preston](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Paul\_Preston](https://community.smartthings.com/u/Paul_Preston)\ **Post date:** [February 25, 2016, 9:51pm UTC](https://community.smartthings.com/t/is-st-down/40403/2 "2016-02-25T21:51:36Z")
Yes. I just start having the same problems… ---
**Author:** ![Mr\_Lucky](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/mr_lucky/32/18255_2.png) [@Mr\_Lucky](https://community.smartthings.com/u/Mr_Lucky)\ **Post date:** [February 25, 2016, 9:52pm UTC](https://community.smartthings.com/t/is-st-down/40403/3 "2016-02-25T21:52:10Z")
See [http://stspg.io/1zhu](http://stspg.io/1zhu) ---
**Author:** ![nathanendress](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/nathanendress/32/26962_2.png) [@nathanendress](https://community.smartthings.com/u/nathanendress)\ **Post date:** [February 25, 2016, 9:52pm UTC](https://community.smartthings.com/t/is-st-down/40403/4 "2016-02-25T21:52:17Z")
yes, I’m getting “There was a problem refreshing your SmarThings mobile presences; Sorry, but there was an unexpected error.” ---
**Author:** ![jt323bd](https://avatars.discourse-cdn.com/v4/letter/j/7bcc69/32.png) [@jt323bd](https://community.smartthings.com/u/jt323bd)\ **Post date:** [February 25, 2016, 9:56pm UTC](https://community.smartthings.com/t/is-st-down/40403/5 "2016-02-25T21:56:19Z")
This is the moment i decided to test my firstalert smoke detectors… needless to say i’m a little nervous that it didnt alert me. Did i cause this? ---
**Author:** ![Drewbert34](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/drewbert34/32/19925_2.png) [@Drewbert34](https://community.smartthings.com/u/Drewbert34)\ **Post date:** [February 25, 2016, 9:56pm UTC](https://community.smartthings.com/t/is-st-down/40403/6 "2016-02-25T21:56:39Z")
SmartThings fail 12345 ---
**Author:** ![tobycth3](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/tobycth3/32/112767_2.png) [@tobycth3](https://community.smartthings.com/u/tobycth3)\ **Post date:** [February 25, 2016, 9:56pm UTC](https://community.smartthings.com/t/is-st-down/40403/7 "2016-02-25T21:56:48Z")
> [@nathanendress](#): > > Sorry, but there was an unexpected error Oh god. Not this again. Last time it took 24+ hours to get it resolved. 😞 ---
**Author:** ![Dianoga](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/dianoga/32/337_2.png) [@Dianoga](https://community.smartthings.com/u/Dianoga)\ **Post date:** [February 25, 2016, 9:57pm UTC](https://community.smartthings.com/t/is-st-down/40403/8 "2016-02-25T21:57:04Z")
[http://status.smartthings.com/](http://status.smartthings.com/) ---
**Author:** ![djtrickee](https://avatars.discourse-cdn.com/v4/letter/d/f9ae1b/32.png) [@djtrickee](https://community.smartthings.com/u/djtrickee)\ **Post date:** [February 25, 2016, 10:03pm UTC](https://community.smartthings.com/t/is-st-down/40403/9 "2016-02-25T22:03:53Z")
Always down. Never up. Fantastic service! ---
**Author:** ![eric182](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/eric182/32/135465_2.png) [@eric182](https://community.smartthings.com/u/eric182)\ **Post date:** [February 25, 2016, 10:06pm UTC](https://community.smartthings.com/t/is-st-down/40403/10 "2016-02-25T22:06:54Z")
This doesn’t bode well for spousal acceptance as she will come home to a dark house In about ten minutes. She already gets annoyed by my constant tweaking if things. ---
**Author:** ![sidhartha100](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@sidhartha100](https://community.smartthings.com/u/sidhartha100)\ **Post date:** [February 25, 2016, 10:07pm UTC](https://community.smartthings.com/t/is-st-down/40403/11 "2016-02-25T22:07:16Z")
So glad that my son carries a garage door opener along with a presence sensor, old tech is indeed more reliable. ---
**Author:** ![desertblade](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/desertblade/32/20506_2.png) [@desertblade](https://community.smartthings.com/u/desertblade)\ **Post date:** [February 25, 2016, 10:07pm UTC](https://community.smartthings.com/t/is-st-down/40403/12 "2016-02-25T22:07:58Z")
Just mobile should be down. Rules should be fine. I would check, but mobile is down. ---
**Author:** ![chowder007](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@chowder007](https://community.smartthings.com/u/chowder007)\ **Post date:** [February 25, 2016, 10:09pm UTC](https://community.smartthings.com/t/is-st-down/40403/13 "2016-02-25T22:09:21Z")
Isnt that what she would have arrived home to without it? ---
**Author:** ![eric182](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/eric182/32/135465_2.png) [@eric182](https://community.smartthings.com/u/eric182)\ **Post date:** [February 25, 2016, 10:09pm UTC](https://community.smartthings.com/t/is-st-down/40403/14 "2016-02-25T22:09:51Z")
My presence rule didn’t notify me that my wife got home. She got home 10 minutes ago. ---
**Author:** ![geko](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/geko/32/34862_2.png) [@geko](https://community.smartthings.com/u/geko)\ **Post date:** [February 25, 2016, 10:18pm UTC](https://community.smartthings.com/t/is-st-down/40403/15 "2016-02-25T22:18:44Z")
Here goes the cloud again. 😠 [http://www.nicebydark.com/darkwp/wp-content/uploads/2014/10/QSUrDSP.png](http://www.nicebydark.com/darkwp/wp-content/uploads/2014/10/QSUrDSP.png) ---
**Author:** ![keltymd](https://avatars.discourse-cdn.com/v4/letter/k/49beb7/32.png) [@keltymd](https://community.smartthings.com/u/keltymd)\ **Post date:** [February 25, 2016, 10:20pm UTC](https://community.smartthings.com/t/is-st-down/40403/16 "2016-02-25T22:20:06Z")
you would think they would be able to fail the US instance to the UK instance in the event of a major system outage. You know a little thing that is a new concept called redundant backup system ---
**Author:** ![K03045](https://avatars.discourse-cdn.com/v4/letter/k/ad7895/32.png) [@K03045](https://community.smartthings.com/u/K03045)\ **Post date:** [February 25, 2016, 10:28pm UTC](https://community.smartthings.com/t/is-st-down/40403/17 "2016-02-25T22:28:17Z")
Better get the mistress out of the house before the wife finds here:stuck\_out\_tongue\_winking\_eye: ---
**Author:** ![Tlarson](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/tlarson/32/24161_2.png) [@Tlarson](https://community.smartthings.com/u/Tlarson)\ **Post date:** [February 25, 2016, 10:33pm UTC](https://community.smartthings.com/t/is-st-down/40403/19 "2016-02-25T22:33:18Z")
@keltymd I agree with this… maybe a bit of redundancy would be nice, I could put up with a few more ms lag time for over-all uptime ---
**Author:** ![desertblade](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/desertblade/32/20506_2.png) [@desertblade](https://community.smartthings.com/u/desertblade)\ **Post date:** [February 25, 2016, 10:39pm UTC](https://community.smartthings.com/t/is-st-down/40403/20 "2016-02-25T22:39:57Z")
Probably can’t due to differences in privacy laws in the US vs Europe. ---
**Author:** ![ashutosh1982](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ashutosh1982/32/15210_2.png) [@ashutosh1982](https://community.smartthings.com/u/ashutosh1982)\ **Post date:** [February 25, 2016, 10:40pm UTC](https://community.smartthings.com/t/is-st-down/40403/21 "2016-02-25T22:40:35Z")
The timing of ST going down was the worst ever for me in the last 2.5 years. I have put my existing home on sale and had a program ready to execute a smart home demo when the buyers walk in via Alexa. I put a message there saying" Just say Alexa! Turn on Smart Home Demoto experience the smart home features". The showing was between 3:30 p.m and 4:30 p.m. Guess when ST went down…At 3:25 p.m. How do I know it? Because I was monitoring my home through the camera…The buyers came in and read the message and requested Alexa too… but Alexa said “This command does not work on the device”. I was so excited as it was the first showing , but it failed miserably… Nothing to blame towards ST I guess… Outages happen…But this was so ironic… it was almost like ST planned it to make things go bad for me …lol 😄 The demo was timed to show all features, turn on scenes, change temperature…all with voice over via SONOS. It was working great when I tested it. Thanks to Rule Machine!! Will post a video showing how the demo worked… Hopefully it will be all systems up for the next showings…and I can get a good return on my Smart home set up 🙂 Seems like it is a Major Outage… Although some things seem to be working now. [Next page](https://community.smartthings.com/t/is-st-down/40403.md?page=2)