I got a message today from SmartThings marketing about how great the SmartThings/Phillips hue integration is.
At the same time that there is a known problem with the SmartThings/Phillips hue integration. There is a possible fix in beta for that problem, but it is not an open beta and the fix has not yet been released.
I’m hoping that someone can help me here. I tried my luck with tech support but they say it’s basically broken and not working. They are trying to work with Hue to resolve the issue. I am beyond speechless at this and my ST hub is basically a useless brick.
I had around 5-7 hue bulbs, and some other smart devices prior to a week ago. I have the latest ST hub and Hue hub. Everything worked well. I was able to use the Hue app on my iphone and ST app as well on my iphone. I setup some automations with ST to turn on lights at certain times a day. Life was good…
I decided to step up my Hue game and got 20 more light bulbs to so some more automation. I spent a while getting these all setup with my Hue hub & app. The Hue setup was great and worked fine. All my new bulbs worked as expected.
I a…
My Smartttings hub went off line last Wednesday - the reason for the crashing is still not known but their is a conflict with my Hue hub and the fact that I have 50 hue bulbs - turn off the hue and smartthings works, turn hue hub on and about 12 mins later it freezes and goes off line - Support are aware of the conflict and are working on a solution wanted to see if I was the only one -
So, yeah, I vote for leaving marketing out of it.
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