Respectfully, I think this is a very accurate description of one group of home automation users. But it does not describe all home automation users.
There have been multiple members of this forum who have posted about a practical requirement that they were trying to meet at a price they could afford.
Whether it’s people with family members who have cognitive challenges, or people who themselves have physical challenges due to disability or ordinary aging, this is a very real market for Home automation.
I think it’s important to recognize that as well. Certainly it would drive some of the design decisions differently if the staff really understood that it isn’t always as simple as just walking over to the light switch or popping the batteries on a sensor if an automation fails.
Samsung themselves has acknowledged this market segment: