Is hub down? (5 Dec 2018)

I’m at work & my hub is saying it’s down. My doorbell works so I’m assuming its samsung. Just wondering is anyone else experiencing this?

Login to IDE at and check the status of your hub there

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Its says inactive. My doorbell works so I know my internet at home is working.

Ok im.back on. My sister in law called me & said the router had no lights. Did a soft reset & everything is working. Only thing I can think of is she touched something…lol.