iOS app loading incredibly slowly/not at all

Apps & Clients iOS
1

I am getting a strange problem with the iOS App either not loading at all (just a spinning circle on the splash screen) or else occasionally loading after about a minutes delay - but this only happens when it is on my home network (the same one the hub is on). Everything works fine on an external network.

On the occasions it does load, all appears to work fine once it is loaded.

Also no problems at all with the Android App wherever I access from.

Only just started in the last 24 hours or so but I haven’t a clue why.

2

there was another person reporting iOS issues earlier…

1 Like
3

Same here. iOS classic app just spins on login. Working fine for months previously. Samsung broke something.

4

Is this for the Classic or new app?

5

Classic but seems to be working again now

6

Yes, was classic but is working normally today.