iOS App Failure (Unexpected Error)

Apps & Clients iOS
1

The app is having issues again. Can’t login. Gives an “Unexpected Error”. Connectivity outage?

Anyone else?

@slagle

1 Like
2

I did get a notice that my hub went offline earlier… but I’m able to get into the app on my iPhone currently, although my “Right Now” tab on SHM is giving a Service Unavailable error.

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

1 Like
3

yeah I cant get in the app either Yeah woo hoo ST

4

Can’t get in either. App has been running incredibly slow since last update, but at least had some connectivity until now

5

Using Android - all day - red banner’s and spinning. I have rebooted the hub twice today. EVERYTHING is very very slow.

6

I’m about ready to give up on this platform…

7

Mine is working fine. I do shut down all apps every few days.

8

Slow as molasses and having frequent problems logging in and loading rooms

9

We definitely hear you… we made some adjustments to the backend that should start showing performance improvements. Please email support@ if you are having continued issues.

(note - I know this thread is iOS, but the issues were not limited to iOS users)

10

I have the same exact error. What should I do?