# Intrution detected notification without smart home monitor

**URL:** <https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886>\
**Category:** iOS\
**Tags:** smarthomemonitor\
**Created:** [October 30, 2018, 8:41pm UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886 "2018-10-30T20:41:34Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Cvazquez](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cvazquez/32/34587_2.png) [@Cvazquez](https://community.smartthings.com/u/Cvazquez)\
**Post date:** [October 30, 2018, 8:41pm UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886/1 "2018-10-30T20:41:34Z")

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Today Tuesday Oct 30th I started getting notifications every time a sensor (motion or door) gets triggered even when smart home monitor was set to disarm.

I even remove smart home monitor and I am still getting the notifications on both ios and android.

Anyone experiencing an issue like this?

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**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [October 30, 2018, 8:52pm UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886/2 "2018-10-30T20:52:56Z")

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Are you using the Classic app or the ST (Samsung Connect) app or both? If, by chance, you are using SHM in both - they are completely independent apps of each other.

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**Author:** ![Cvazquez](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cvazquez/32/34587_2.png) [@Cvazquez](https://community.smartthings.com/u/Cvazquez)\
**Post date:** [October 30, 2018, 8:54pm UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886/3 "2018-10-30T20:54:34Z")

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thanks for telling I did have both of them. I remove the ST one from my phone to see if that would make a difference but nothing still triggering it

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**Author:** ![Ryan780](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ryan780/32/103505_2.png) [@Ryan780](https://community.smartthings.com/u/Ryan780)\
**Post date:** [October 30, 2018, 9:10pm UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886/4 "2018-10-30T21:10:56Z")

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If you go into the device you can see what smartapps are using it (in ST classic). In STSC you can go to Notification History.

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**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [October 30, 2018, 9:23pm UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886/5 "2018-10-30T21:23:37Z")

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Also, you will need to clear the alerts in SHM before the notifications will stop 🙂

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**Author:** ![Cvazquez](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cvazquez/32/34587_2.png) [@Cvazquez](https://community.smartthings.com/u/Cvazquez)\
**Post date:** [October 30, 2018, 10:01pm UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886/6 "2018-10-30T22:01:16Z")

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Here is the screenshot from my office door sensor, every time I open the door it triggers the notification. This on every single door sensor in the house.

 ![IMG_E465333BC75A-1](https://global.discourse-cdn.com/smartthings/original/3X/c/6/c6d5d409101daf4dc384b4f8de317cfa77e03d00.jpeg)

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<div class="post-metadata">

**Author:** ![Cvazquez](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cvazquez/32/34587_2.png) [@Cvazquez](https://community.smartthings.com/u/Cvazquez)\
**Post date:** [October 30, 2018, 10:08pm UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886/7 "2018-10-30T22:08:26Z")

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SHM does not have any alerts right now. In fact I even remove all associations with sensors on SHM and still getting a notification every time a sensor triggers.

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**Author:** ![Cvazquez](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cvazquez/32/34587_2.png) [@Cvazquez](https://community.smartthings.com/u/Cvazquez)\
**Post date:** [October 31, 2018, 12:19am UTC](https://community.smartthings.com/t/intrution-detected-notification-without-smart-home-monitor/140886/8 "2018-10-31T00:19:28Z")

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JKP, OMG this was nuts. Turns out that the new app had and active alert and even though I remove the app I was still getting notifications. I had to re-install the new app, clear the alert like you say and then I deleted the new app. Sticking with classic for now
