Innr uk power outlet

I’ve bought two innr power outlet sp222

I can’t get either to connect to my v2 hub

I’ve tried using both apps and reset the outlets numerous times they just are not found

Any one got any ideas ?

I’ve also got google home hub … could it be connecting itself to that ? I can’t see it in there.

Home hubs aren’t zigbee

In fact I can’t rven add a smart things multi sensor I’ve removed from my hub …

Is smart things broken that I can’t add devices …

Why is everything soooooo painful with this

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