Initial hub setup not working

[johnconstantelo]

Here’s a discussion that may help if support hasn’t contacted you yet:

Stuck at "Setting up hub"

I just received my V2 hub and the app has been on the “setting up your hub” part for over 20 minutes. I tried going back and then forward again and it continues to just sit there and spin. I have no idea if anything is happening, but I assume it’s not supposed to take this long? Any help?