I connected a Kwikset 910 Zwave lock to our hub yesterday, and I noticed that it’s spending most of its time “inactive.” I’ll send commands to it, and it doesn’t respond when it’s in the inactive state. I did change the code with info that someone posted here, so we can utilize multiple pin numbers. Lack of responsiveness with the lock was an issue both before and after doing the update. Is it a dud?
Our phones have been doing something similar. If they show up as “inactive” in the “my devices” page in the developer tools, then any commands pressed do not have an effect until the phone goes active.
This is day #3 with the hub, so I’m still learning the system. Can anyone help with this issue?