WB70
April 5, 2018, 1:16am
27
Here is the summary of ALL bugs from Round 1 of the Account Migration Beta that occurred in October of 2017. Open the post to see the numerical order of everything. You can ignore #1 ( I beleieve this was a mobile app update issue, not an issue caused by migration):
Summary of bugs submitted as of 10/17:
Mobile presence no longer working. Android for sure, not positive on IOS (This I believe is the hottest item that is negatively impacting the beta testers)
Additional Home Location being added with migration, even for those without Samsung appliances, and this Home location becoming the default on ST application
GitHub Integration - Enable GitHub Integration button has been reintroduced and those that have pressed, have lost all Repositories under Settings.
Migration banner screen - Some folks have been unable to migrate because they have not received the message in the app.
Alexa Integration - Requires all folks who successfully migrated to disable skill and enable again and login and select the correct (old) location, not Home. Wondering if there are any other integrations between 3rd party products that are impacted because of the 2nd account being created. FYI - This issue occurs even if the same email address and password is used between the ST and new Samsung account. Which leads me to believe it has something to do with how locations are assigned to each account.
Samsung Connect - A few issues reported on functionality and accessibility
Favorites - Looks like 100% of the migrations remove the Favorites from Home Screen in ST App
Widgets - Reported that widgets that existed on IOS disappear after Migration. This appears to be fine on Android (at least on my phone)
Manage Users - This was somewhat addressed with a post about needing to migrate the other users before they would show up again.
SmartThings staff can ignore me all they want. I’m done trying to help out with this. I can only imagine what this is going to spin into.
A stupid checklist with a set of instructions is all you need and it shouldn’t come from me the customer.
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