Important changes to Community Code Submissions and Developer Discussions

(Bobby) #42

Look man, I appreciate the honesty, coming out clean is a good start. I take suspended over suspense… We all know nothing has been done for the review/approval of community work. We were all hoping that things will start moving. The fact that some promises will still be kept and move forward, really calls for applause. I know @ady624 has put lots and lots of hours into CoRE.

Good luck with you pudding, I hope it hardens and doesn’t end up down the drain…

(Steve White) #43

Tim, if you have not already been able to read the tea leaves here, SmartThings is facing a major trust crisis with their customers. I’ve been here almost a year now, and I can’t think of a single promise that has been delivered. But there are years of “trust me” posts from members of the team promising us how great things are going to be. It’s well past time to deliver. So far SmartThings community engagement efforts have focused on what’s being taken away from us. That’s a pretty dismal track record, but sure we’ll trust SmartThings again. Why not, they’ve clearly had their customers interests at heart so far.

No personal disrespect intended, I know you’re an upstanding guy who’s stuck in a bad spot. But I have to be honest, the tone of your posts has transitioned as being from a trusted advisor to coming across as a corporate shill. The one thing we have in common is that as a customer service director for a large IT service provide I know how to put a positive spin on just about anything. It would be a matter of personal pride, at least to me, if I had to spend years making excuses for my companies lack of execution. I would be pushing my team so hard to deliver they either would, or I would end up being fired for pushing too hard.

(Geko) #44

Yeah, Ben was one notorious fabulist. But I’m just curious. So apparently, they’ve been working on this great thingy (or pudding), whatever, for at least six month now. It requires so much resources that they had to cancel migration tool and Bluetooth, stop reviewing community code and cancel developer calls. Boy, this thing must be truly epic to justify all these sacrifices. I’m itching in anticipation. :smile:

(Patrick Stuart [@pstuart]) #45

It’s like having constipation, err. The anticipation… Wait if the opposite of participation is?

(Jason "The Enabler" as deemed so by @Smart) #46

Not trying to be a fanboy… cause I’m not… I love driving the bus… but hey…

Who remembers the March Meltdown of 2016? I certainly do…

Now, who can honestly say that their system is not MORE stable NOW than it was a year ago?

While not perfect… it’s still a whole lot better…

(Jason "The Enabler" as deemed so by @Smart) #47

I vaguely remember a guy named Ben… a real fanboy right?

(Steve White) #48

My best guess is a corporate acquisition. Wouldn’t surprise me one bit if these “efforts” are aimed more at making the company more attractive for a buyer.

(Geko) #49

That’s what makes me worried. Considering that even smallest update (neither hub firmware, nor cloud platform) has ever gone smoothly, can you imagine what kind of havoc this “great and exciting” change that they’re purportedly working on would cause?

(Jason "The Enabler" as deemed so by @Smart) #50

those are better too… lol…

hmmmm, the hub that shall be named (wink) was called the winkining…

I wonder what it will be called when ST does it…

(Geko) #51

More like VP and founder of SmartThings. :smile:

(Steve White) #52

I remember, I came in at the very tail end of that. It was annoying. But I also came from Iris V2, so as bad as that was for your guys, it was actually much worse where I came from. There’s only so many nights when the family can be woken at 3am with lights and sirens going off only to have no control over the system. And the nights when that didn’t happen it was because 90 devices spontaneously unpaired overnight taking days to recover from. Neither of those examples were one-time occurrences either.

(Brian Diehl) #53

Since this is a Samsung product… something has to explode and catch fire.

(Jason "The Enabler" as deemed so by @Smart) #54

I wonder if his desk is still there…

(Steve White) #55

Technically, the hub batteries do leak.

(Jason "The Enabler" as deemed so by @Smart) #56

Well, SmartThings IS a business… making money is the goal.

(Steve White) #57

Especially at the expense and/or disregard of their customers. But at least the SmartThings Extend sold a few extra TV’s. Note 7 anyone??

(Jason "The Enabler" as deemed so by @Smart) #58

That’s not funny… I really really miss my S7 Note

(Jason "The Enabler" as deemed so by @Smart) #59

Yeah… that time frame sucked and so did pretty much most of the time before it. They finally got something right after and it’s been a good year around here.

(Brian Diehl) #60

I have one of the washing machines that could have potentially had the top blow off.
Thankfully Dish Network came by and fixed it!

(Jason "The Enabler" as deemed so by @Smart) #61

which makes me laugh… when I opened my hub I was like… wait… put batteries into a device so that when the electricity goes off it can still run my… yeah… my house is NOT battery operated…