SmartThings Community

I'm back mode

#1

Hello everyone, i am new user of smartthings home security. It seems everything work fine except two issues:

  1. Some time when i arrive the away mode does not changes to home mode before i entry to home so i have to disarm manually to cancel alarm . I use my phone as presence sensor. Tried to change the minimum away time to zero or 1 but still not enough time . Can you help me how to set up automatic ‘’ I am back ''mode ?
  2. I am trying to add my wife phone as second user but during registration process i never receive confirmation email from smartthings. And no email in spam or blocked folders. Actually I need use her phone just as arrival sensor. My question is can we use one account for two phone and will it work ?
    thanks.
(Bryan) #2

People get varying results with presence sensors. Some have good results using a cell phone as a presence sensor; some not. I use an Android phone and haven’t had a single problem. If you search, you’ll see there are many discussions about them.

Start here: FAQ: The Many Ways of Detecting Presence

#3

I use the I’m back routine everyday. I don’t use my phone as a presence though. My routine is set to time instead.

(Bob D.) #4

I use 2 iphone 6’s as presence sensors with minimal issues. With respect to I’m Back, I had the same issue with the alarms sounding when I arrived home. I trigger the I’m Back Routine based upon the geofence diameter. I had the geofence set to the minimum diameter which didn’t allow enough time for the routine to complete before I physically arrived at home. I increased the diameter of the geofence to about 2 city blocks. I haven’t had an issue of the alarm sounding since this change.

#5

If you use webcore, the webcore presence sensor is much more customisable and seems to be more reliable (loads on your phone and then uses your phone for presence)

#6

Thank you all for quick replays