Dear SmartThings developer community,
I’ve been chatting with the support and community team here about pointing developers to Stack Overflow for support on technical questions and topics.
To me, Stack Overflow is the place on the internet to go for questions about code: http://stackoverflow.com/
Another advantage of using Stack is that search engines can index questions and answers. Our current solution is a private ticket system that sometimes distracts our support team, and your questions get backed up in a queue.
I also love the game mechanics of Stack. I remember the early days of learning to code and Googling that random CSS or vim question and realizing someone else had the same problem, and someone in the community helped them solve it. I know the points and badges are meaningless, but they are fun to acquire. Follow me on there btw
On Stack Overflow, the community can help themselves with problem code. I also want to put more emphasis on our engineering team to help out.
We have had a few questions tagged with SmartThings already: http://stackoverflow.com/questions/tagged/smartthings
I’d love to hear your thoughts. Have you gotten programming help before on Stack Overflow?