I need help! The other tabs besides 'smartapps' in the automation section have disappeared!

To get the Routines tab back, you will need to contact ST support directly.

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Do you know what time they open? I have called and they are closed right now

9am to 9 pm ET in USA

https://support.smartthings.com/hc/en-us

Not sure if COVID-19 is affecting their schedule. I would not expect it would.

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Thanks, it’s saying they are currently closed then hangs up.

Hey there! @macjoel1991

I’m not sure why you weren’t able to get through as it’s currently 9AM-6PM ET, just to confirm you reached out to US phone support at 1-866-813-2404 during those temporary operational hours?

I hope this message finds you well!

^SamsungZell