I’m Back- Disarm Alarm

I am utilizing Smart Home Monitor and using iPhone presence sensors. Upon returning it sees iPhone arrives and disarms the system than runs “Reset Goodnight” since my iPhone arrives and sets my home monitor to Home armed. Than when I walk in it sets the alarm off. Weird thing is I don’t have a Reset Goodnight routine. Anybody having any thoughts?

My first thought would be to get in touch with support. They will be able to see more things from their side and should be able to figure out where that reset is coming from.

If you use email to contact them, in your first message tell them you give them permission to look at your account and that will save a little time.

Thanks for the reply. They were able to find a routine that wasn’t showing in my app. Hopefully this resolves the issue.

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