I get notifications addressed to a person with a different name?

I am the only user of my SmartThings. I use a iPhone.

I get notifications for someone with a different first name? I also have been trying to figure out how to get the temperature in app to display in F and not C.

In the settings it shows my location as United Kingdom. I called Samsung a week ago to “update” my account but nothing has changed.

Anyone have any ideas?

What notifications? The notifications I get on device status never have my name on it.

You may want to login to your Samsung account and see what name is listed at https://account.Samsung.com

The accounts page shows the correct information except for my location.

Here is what i see… my name is not Lucy

May be best for you to contact ST support and let them investigate.

If you go to menu > members… are you the only member listed?