I don't understand the SmartThings/SmartApps ecosystem -- thoughts and feedback after several weeks

[Dlee]

Thanks friends for the link in response to my comment about support issues. They are working on it, which is good to see!

ST Support Expectations

I have work with support dozens of times over the past year and they have all been courteous and helpful even when I am venting my frustrations over the recent problems. I have even had support reaching back several weeks later asking how the performance has been. It is probably the best support I have seen from anyone. Now if they could just get the platform to remain stable for more than a week.