My custom SmartApp has worked fine for a couple years. Since the latest update I can no longer open the configuration settings and modify them from the menu in the app. I know I did this as recently as a week ago, just before the Aug 08 update.
It should not be reliant on groovy bits in any form. I’m just trying to understand how to troubleshoot at this point.
I can…
Install a new instance of my app and configure it as I always had before, but once i save, i cannot re-open it
Go to the new Advanced Web App and view all the existing settings for the existing apps
See all the existing apps I’ve installed in the list in the ST android app
Developer tools and all that are on and enabled in my ST android app
When I delete a newly created webapp as a test i see the lifecycle event to remove it
I cannot…
See any error in the app when i try to open or click on an app
See any error or diagnostic logs in the workspace console log
See any logs that I used to receive in my node web interface around lifecycle events
I didn’t see any notes around things changing here. It will be pretty disappointing if we can no longer configure these apps in SmartThings?
Additionally I can edit the app in the new ‘Advanced Web App’ just like I used to be able to in the ST app itself so it would seem that my config is not completely broken =(
I noticed late last night that nothing happened when I tapped on my installed app and I didn’t have a chance to investigate the issue further. Sounds like I probably won’t find out anything useful if I do. I did just try creating a new instance and as you say that part is working.
Happy to help, thanks for looking into it. Here are screenshots of my environment. Let me know if this is not the version info you need. And yes, Android as mentioned above.
Select the time period and confirm - In this step, please select “Until turned off”, once the team finishes, we’ll let you know so you can disable it again.
please replicated the issue, and share with us the next information
I enabled data access and replicated the issue at approximately 9:01pm EST by navigating to the list of smart apps and clicking on the first 3 apps each of which is an instance of the app I maintain. In each case ‘nothing’ happened.
From there I did nothing else to minimize other noise.
@lanfear thanks for the information, unfortunately, we check the email address that you have linked with Community and we don’t have access support, Are you using another email address for SmartThings?
also please Can share with me the names of the SmartApp that are you clicking?
Wow, didn’t realize my linked account email was so stale. It’s updated now, so maybe it will sync up? Otherwise some sort of DM if possible I can get you the proper value. Do I need to go in and toggle the settings again?
EDIT: I re-toggled data-sharing after my linked account updates, and repeated the same steps as my previous post at ~12:37PM EST.
I expect the data you got from @orangebucket will be roughly similar.
