Hue On Motion Not Working


(Jo Phenna) #1

Hi,

I’m using Hue (Re)Connect with scenes, and Rule Machine.

All has been working fine, but this morning motion activation has stopped working. I assumed it was a Smartthings temporary issue but it’s been like this for a few hours now.

Checking the Smartthings app shows that motion is being detected by the sensor, but the scene is not activated. I can activate the scene manually from the app though.

I assumed that it could be a Rule Machine issue so set up a test ‘Smart Lighting’ rule but this failed too.

Is anybody else seeing issues like this?

Thanks!


(Kyle ) #2

i set this up a year ago through switches on smartthings, so no third party . . .

ON MOTION TURN ON THIS HUE STRIP FOR 10 MINUTES . . .

today it stopped working also, has been one of the only things to be very very bullet proof throughout my install too.

hmmmm :confused: would write a support ticket, but someone will have located the issue, fixed it and fixed everyone elses variation of it before support even open the email next year lol