Hue Motion sensor brightness and temperature

Devices & Integrations
1

Hello everyone,

I am using a hue bridge which I have connected to smart things via cloud.

While Google Home shows me the temperature and brightness levels of the hue motion sensor, ST only shows me motion detections. Is there any way to fix this without a ST hub?

Thanks in advance!

2

Hi, @Lennard

This kind of integration shows what the Partner (in this case, Philips Hue) made available for the device.

We can confirm if those motion sensors only have that capability in the device’s metadata, but if they do, only Philips Hue can change the integration.

If you’d like us to check, please provide the following:

1. Confirm the email account registered in the forum is the same one you use for SmartThings. If not, please share it with me over DM

2. Enable support access to your account:

1. Go to the SmartThings Web (my.smartthings.com)

2. Log in to your Samsung Account

3. Select Menu (â‹®) and choose Settings

4. Toggle on Account Data Access

5. Select the time period and confirm - In this step, please select “Until turned off”, once the team finishes, we’ll let you know so you can disable it again.

See more information about this access here: https://support.smartthings.com/hc/en-us/articles/36170233944852-Enabling-Account-Data-Access-for-Support

  1. Share the device’s name to find it easily in your account.
3

Hi, @Lennard

Thank you for providing the corresponding information.

So, I checked the device you mentioned and it has the profile “c2c-motion-2“ assigned.

You can also confirm this in the Advanced Users app, the capabilities available for this profile are:

  • motionSensor
  • battery
  • refresh
  • healthCheck

This means you can’t see the other measurements because it doesn’t have a profile that includes them.

If the Hue integration to SmartThings is sending those values as well, they must have encountered the corresponding errors in the logs, indicating that the device does not support the capability.

I’ll ask the internal team if they have further context about this integration and get back to you.

1 Like
4

Hi, @Lennard

Sorry for the delay. Thanks for the follow-up. The engineering team that has helped Hue in the past with the integration’s certification mentioned this is the expected behavior so far, since that functionality wasn’t added to the Cloud-to-Cloud integration in SmartThings.

In this case, we strongly suggest you go to Philips Hue Customer Support to request that this functionality be added to this integration type and follow up with them.

From our side, the engineering team shared with them that we received feedback about this being missing, but only they can take action to go through the next steps for the Certification to add the functionality so it can be available for the public.

5

Hello,

I have contacted Philips Hue in October. Since then, nothing has changed about the issue.

Are there any news regarding this issue or should I contact Hue again?

Thank you.

Best regards

6

Hi, @Lennard
You should contact Hue and request this functionality gets added to the Cloud-to-Cloud integration since this requires going through a new certification process and SmartThings can’t do this for the partner since we don’t own/host the code.
I don’t know why that functionality wasn’t added since the beginning but in a WWST certification, the partner reports the functionality they want to support on our side, and SmartThings only perform tests on the device based on that info.
That’s why they need to create a new request to add this new functionality so the team can verify it’s fully supported, meaning the commands and state updates are handled correctly.

7

@Lennard I encourage you to try out my driver here as an alternative. It has the features you are looking for, works locally, and get better support than you’ll find from Hue :slight_smile:

The first post in that thread has a screenshot of the motion sensor and the UI you get. See “Sensor Device”