Hue (bridged) Outdoor sensor fails (regular) sync with ST for Illumination and Temperature sensor data

Configured Hue bridge with Hue Outdoor Motion Sensor does operate well in ST for the Motion sensor but fails updating/sync’ing values for Illumination and Temperature sensors.

In ST routines I like the Illumintation values to restrict motion events to happen during day/nighttime. Additionally, I would like to start routines once a certain Illumination threshold is reached.

I figure out that only a manual refresh in the both the app - select device and swipe for refresh - or my.smartthings.com → Advanced → Devices → Hue Outdoor Motion sensor 1, Commands - Refresh, updates (current) values in ST.

Checking ST log confirms this behavior showing motionSensor “active” and 'inactive" values immediately, but only temperatureMeasurement and illuminanceMeasurement values once a manual ‘refresh’ is committed.

Checking HUE, submitting the RestAPI GET {{baseUrl}}/clip/v2/resource/light_level, values are actuated continuously, for example:
{
“state”: {
“lightlevel”: 29541,
“dark”: false,
“daylight”: true,
“lastupdated”: “2024-12-24T11:24:14”
}

Feels/looks like events for Illumination and Temperature are not send/received from HUE to ST or vice versa.

I validated all firmware releases to be current.
Hue configuration is limited, only 4 devices connected, no routines in Hue configured.

1 Like

Same here, it is only when you connect the hue bridge directly to smartthings and not when you link you account via cloud. Very frustrating. Can this be fixed please.

Have you tried connecting you hue bridge through Matter?

I had it connected via matter previously but in that configuration the latency was much worse than connecting via hub.

I have just realised, that even my aeotec mutli sensor 7 is not updating illuminance data regularly, it only refreshes when i open the app. I have a routine where my outdoor lights turn on when lux go below 3 and go off when lux go above 7 and it fails regularly. It used to work perfectly till a couple of months ago and now it fails regularly.

Noticed that since recently both temperatureMeasurement and illuminanceMeasurement values get now (independently) sync’ed from HUE bridge to Smartthings, which is great, and solved my problem.