I have a V2 and an Aeotec V3 Hub. About 10 minutes ago they both dropped offline, solid blue lights. Status page says all is well. Is this just me?

Hi, @Chris_Stovall1 Is this happening in only one location? I see you have two and several Hubs, so, please provide the Hub names of the primary and secondary involved in this issue, Also, just to clarify: Are all devices going offline at the same time? Is it only some devices, or does it diffe…

i keep getting a smarthings notification for my hub on my iphone and ipad, saying it is offline. “Your hub is disconnected. Devices connected to this hub aren’t working. Check to make sure your hub is connected to the network.” this is immediately follwed by another notification “Your hub is conne…

Hi, @smartn00b Can you open support access to your account as well, please? If you have more than one hub, please share the name of the one involved in the issue Go to the SmartThings Web ( my.smartthings.com ) Log in to your Samsung Account Select Menu (⋮) and choose Settings Toggle on Account D…

Done. See attached screenshot showing timestamp. Not this is PM time [IMG_6888]

Not just you. My V3 hub dropped offline (solid blue light) at 10:27am CDT. US, Texas near San Antonio V2 hub is fine so far. All my devices are on the V2 hub.

Same for me, the whole SmartThings App wasn’t working either. Seems to be working now. About a 5 minute outage, so far.

Me too, one V3 hub offline about 11:20 EDT, Toronto, Onrtario. Still offline. The other V3 hub seems to be online.

Same here with 6 hubs & locations :frowning:

Hubs offline (April 15 2026)

Devices & Integrations

Bryan_Tran (Bryan Tran) April 22, 2026, 3:29pm 80

Is it happening again? Or is it just me?

Offline in Edmonton, AB, from 9:20 AM MDT to 9:27 AM MDT.

Edit: the temporary outage applied to the V3 hub. The SmartThings Station has not yet come back online.

Hub offline twice in the last 2 weeks

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Hubs offline (April 15 2026)

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