ive noticed that the hub doesnt always respond to inclusion/exclusion from the app. also, sometimes it will stay on inclusion even when exited on the app. it will usually exit if i go back into inclusion and then exit.
I’ve seen that also, I would recommend reporting to ST support so they can investigate it more. I’ve noticed that even after a hub reboot it sometimes remains inclusion/exclusion mode. The only solution I found was to leave it alone for a while or use the Classic app.
It appears to have started happening after the last ‘pipeline’ backend and firmware update. while i have both the classic and new app, it notice the problem with the classic app. so, since it is happening with you with the new app, it must be happening for both apps