You might want to update your Support staff … here’s a couple of replies I’ve had. They suggest something is being worked. Your reply suggests ST have no traction on the issue. I have suggested ST take them off the officially supported list. I have $120 worth of Crees bought in good faith to work with ST and now they just cause problems - not only the flashing but their repeating capability is now severely compromised.
This is an issue that will require a HUB firmware update to deliver a new OTA update for the bulbs… we are working with Cree on this but we do not have a definitive timeline.
We are working with Cree on the matter as the firmware is from them, and we hope to have something soon.
For the record, I’m not sure this is totally a Cree issue as a CONFIG command is getting sent by ST whenever there is a flash. I don’t know if that’s as a result of the flash, ie the bulb flashes and then messages ST and ST sends a CONFIG in response or the CONFIG is causing the flash - I suspect the latter. As for the repeating issue, who knows.