Brad, no - I’m unable to exclude them. Neither of my hubs are able to see either device at all. It’s like they don’t exist.
So if they aren’t excluding, they definitely won’t include. You will likely have better luck adding them to the v2 Hub as it supports more devices but I would second Paul’s advice to reach out to support.
Okay so I called support this afternoon and a really nice guy walked me through the whole thing - turns out I was doing something wrong! Now both sensors work great! I have to say, I’m actually impressed with support - the guy was sharp and was actually quite helpful.
This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.