We will begin rolling out Samsung SmartThings Hub firmware version 0.61.6 starting on June 15, 2026. This will be a phased rollout, so that we can keep a close eye on any issues that arise, so your hub may not be updated immediately. Once downloaded, your Hub will briefly go offline as it reboots an…

Yep, I had similar experience here, on v4 hub. A range of tuya motion and temp/humidity sensors went offline. I got most back by taking out batteries and replacing them, but then they dropped off again. So last night I rebooted the hub again, and thus far they have stayed online, but it’s too soon …

Hi, @Paul_Oliver , @Grus Can you open support access to your account, please? Confirm the email account registered in the forum is the same one you use for SmartThings. If not, please share it with me over DM Enable support access to your account: Go to the SmartThings Web ( my.smartthings.com ) L…

Account access has been granted and email address is the same as used on forum. Both my Home and Cabin locations are affected. The problem v2 hubs are called Home and Cabin. At the Cabin location 4 devices are off line because they are turned off for the summer. They are heat tape plug, bathroom h…

Update: Conditions have at least temporarily improved. Home location: 2 leak and 1 contact Zigbee sensors continue to go on and off line. These sensors have never been a problem before. Cabin location: Only 1 hard wired Zigbee switch is currently off line. It will not come back on line until I vis…

Another user from a german community: After weeks of trouble-free operation, I suddenly lost half of my battery-powered Zigbee sensors right after installing the new firmware. I had to re-pair all of them. Other devices are also reporting as offline after months of flawless performance. Let’s see …

Hi, I have suddenly have my v2 hub have 27 zigbee devices offline. Running firmware 000.061.00006 can you help please? I have completed the support access to account steps for my email address.

My theory: the firmware update reset the Zigbee channel to the default channel. Older Zigbee devices don’t like that. So it would be interesting to know if those who are affected changed the Zigbee channel in the past.

[image] Andreas_Roedl: My theory: the firmware update reset the Zigbee channel to the default channel. Older Zigbee devices don’t like that. So it would be interesting to know if those who are affected changed the Zigbee channel in the past. The Zigbee channel on my Home hub was manually set…

As a experiment I have reset and re-added the 3 problem Zigbee devices at my Home location. 30 min. later 1 device (tuya contact sensor) is already offline. Update: An hour later all 3 devices (2 leak & 1 contact sensors) are marked offline again.

Hub Firmware and Edge Driver Release Notes - 0.61.6 - #16 by nayelyz - Hub Firmware Release Notes

Topic		Replies	Views	Activity
Hub Firmware Release Notes - 0.30.5 Hub Firmware Release Notes hub_firmware_update	96	7358	May 21, 2020
Aeotec Smart Home Hub/2018/2015 Model Hub Firmware Release Notes - 0.51.02 Hub Firmware Release Notes hub_firmware_update	101	10131	December 27, 2023
[Wi-Fi Hub] Devices went offline and not responding Support	83	6932	July 25, 2023
Aeotec Smart Home Hub/2018/2015 Model Hub Firmware Hotfix Notes - 0.45.11 Hub Firmware Release Notes hub_firmware_update	171	15689	December 29, 2022
Devices offline and online again Devices & Integrations	89	2869	December 19, 2025

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Hub Firmware Release Notes

hub_firmware_update

96

7358

May 21, 2020

Aeotec Smart Home Hub/2018/2015 Model Hub Firmware Release Notes - 0.51.02

Hub Firmware Release Notes

hub_firmware_update

101

10131

December 27, 2023

[Wi-Fi Hub] Devices went offline and not responding

Support

83

6932

July 25, 2023

Aeotec Smart Home Hub/2018/2015 Model Hub Firmware Hotfix Notes - 0.45.11

Hub Firmware Release Notes

hub_firmware_update

171

15689

December 29, 2022

Devices offline and online again

Devices & Integrations

89

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December 19, 2025

Hub Firmware and Edge Driver Release Notes - 0.61.6

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