SmartThings Community

How to remove a user that can not be removed from the app?


(Dani) #1

Help,
At Manage Users I added a user, now I want to remove it. When I slide and confirm “Remove user” nothing happens.
Is there any other way to remove an active user?

THX


(PPO16) #2

Yes: SmartThings Support [support@smartthings.com]

They will do it. There are quite often issues to add/remove friends hopping home.


(Sudhakar) #3

Useless support team. You will not get solution for any questions… better to move another hub