How to remove a user that can not be removed from the app?

At Manage Users I added a user, now I want to remove it. When I slide and confirm “Remove user” nothing happens.
Is there any other way to remove an active user?


Yes: SmartThings Support []

They will do it. There are quite often issues to add/remove friends hopping home.

1 Like

Useless support team. You will not get solution for any questions… better to move another hub