# How to decrease the crash rate 80% on Windows Mobile Clients

**URL:** <https://community.smartthings.com/t/how-to-decrease-the-crash-rate-80-on-windows-mobile-clients/49666>\
**Category:** Windows\
**Created:** [June 5, 2016, 8:46pm UTC](https://community.smartthings.com/t/how-to-decrease-the-crash-rate-80-on-windows-mobile-clients/49666 "2016-06-05T20:46:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mattbratt](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/mattbratt/32/30754_2.png) [@mattbratt](https://community.smartthings.com/u/mattbratt)\
**Post date:** [June 5, 2016, 8:46pm UTC](https://community.smartthings.com/t/how-to-decrease-the-crash-rate-80-on-windows-mobile-clients/49666/1 "2016-06-05T20:46:18Z")

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Fix the bug when deleting a SmartApp from a device.

Thank you.

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<div class="post-metadata">

**Author:** ![mattbratt](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/mattbratt/32/30754_2.png) [@mattbratt](https://community.smartthings.com/u/mattbratt)\
**Post date:** [June 5, 2016, 9:37pm UTC](https://community.smartthings.com/t/how-to-decrease-the-crash-rate-80-on-windows-mobile-clients/49666/2 "2016-06-05T21:37:25Z")

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Bugs reported using Support link at 5:30 EDT 6/5/16

Details:

Client: Windows Mobile version 1.6.1.1921

Bug 1: When changing a(any) Smartapp, by using the “SmartApps” button when viewing a device, information can be viewed. However, when using the back button to return to the devices list, the Windows Mobile app will display a screen with “Not Found”, then terminate.

Bug 2: When attempting to delete a(any) Smartapp from a device by going to the device, selecting the Smartapps button, selecting a Smartapp, then deleting it will display a screen with “Not Found”, then terminate.