I have a GE in-wall outlet installed that I need to exclude from SmartThings but I can’t for the life of me figure out how to do it.
The obvious steps of:
Start exclusion mode for the device in ST Classic
Press the button on the outlet
I’ve tried so many combinations of #2, including double press, long press, press press press press, etc. and nothing seems to work. I also can’t find a manual for the outlet online anywhere.
I was able to get a second outlet to exclude successfully, however it’s a newer install than the one that’s failing.
Anyone have any suggestions for how to get this darn thing excluded?
The newer ones also have the option to factory reset the device with a triple tap on the front button.
Also, just so you know, manufacturers are required to provide a copy of the user manual when they submit a device for Z wave certification. So you can almost always get to the manual from the product page in the Z wave alliance database: