How many ways has this update failed? Let me count the ways

Absolutely! What the Hell was the point of blurring 90% of the photo? I just moved into a house with a very nice garden and now I have a picture of how the house looks to someone with glaucoma.

And some one from ST claimed that it was a bug not a UI design error. OK, not buying it, but whatever. Regardless of the reason, it is a bug that should have been killed in alpha testing. I wondered if we were the beta testers, but now I think we are actually the alpha team.

Give us an option of large or small icons we can arrange however we want. Windows has been doing it since, what, 1985? A hard to read interface in inexcusable. 20-somethings with perfect eyesight and the money to invest in this product are kind of a small percentage of the market.

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Both my iPad and iPhone apps crash now. Was a update pushed out?

Yes.

While I agree with some of your comments, the above is not exactly true. If you open either device and tap “Smart Apps” it’ll present you with all apps assigned to the device, which you can edit from there.

Personally I like the changes (minus the bugs of course). For me I wouldn’t call it an epic fail by any means, just released too early for sure. Overall for me it’s more functional and simpler than V1.
In the end this is HA, not remote control so everything I setup has the end goal of not having to dink with any interface.

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I know this isn’t the popular response as of late…but I agree with Mike. I actually somewhat like the new interface. Now…that doesn’t mean there is A LOT to be tweaked…but I think it’s much better than the last version when they iron out some bugs and tweak some things. I think if they are doing agile, they should be able to make a lot of these changes and push stuff out every couple of weeks.

HA is rough…you put a lot of time in and you figure out ways to get around the “quirks” of every system. Then you have ST that flips their system on its head and prior bandaids don’t work…it sucks. I appreciate the effort…now they just need to get it right…but I am very confident they will. Call me an optimist.

:smile:

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I would like the new app a lot better than the old app if they hadn’t put the primary navigation at the very bottom of the screen.

Anyone using accessibility options, either someone who is blind or someone like me who has limited hand control, has to step through every single thing on the screen in order to get to the primary navigation at the bottom. It’s physically exhausting. I haven’t even looked at all the screens yet just because it’s so much work.

I know most people are going to think it’s no big deal. All I can say is I hope those people are never in the position where they find out for themselves how much it matters.

For those who are curious about how someone who can’t use their hands can still use a touchscreen, see the following Wall Street Journal video story:

" http://www.wsj.com/video/tecla-shield-reconnects-injured-to-mobile-devices/EC8FDFA1-6D4D-48C6-A808-3812C412C04E.html "

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I actually like the persistent nav targets at the bottom. It is one of the best features of the new design as it cuts down on a lot of constant backing up/stepping down that was necessary in the 1.x version. I actually would like to see it on room and things screens as well.

But I understand your plight. I haven’t done a lot with accessibility, but what I have done tells me that the physical order of controls from top to bottom doesn’t necessarily mean that is their ‘tab order’. I ‘think’ that tab order should be able to be whatever the developer wants it to be and you are just seeing the default behavior.

Now it is possible that the accessibility on Android and iOS is so dumb that it does not permit or recognize a set tab order for onscreen controls, but that would really surprise me.

Maybe one of the mobile devs at SmartThings could weigh in on this? @Ben, @Tyler… maybe you guys could poke around a bit for an answer.

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@JDRoberts Yeah, I am sorry about that. I think this is an opportunity for ST to really shine and be a disruptor in the space. They should really have an “accessibility” interface for those with your challenges JD. Given the importance of HA for those with disabilities, I think it would be a very appropriate thing to spend time and effort in order to make it truly an accessible platform for those who may need it the most as opposed to those of us how just like automation and view it as a hobby/interest. I would be all for them diverting time to make that a reality as I think it’s an important consideration for them.

Maybe you could consult JD :wink:

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Thanks for the shout, but they don’t need me.

I’ve already recommended that they get in touch with both the national Federation for the blind and Komodo Tecla Labs for advice on improving the accessibility of the mobile app. Those people would be a lot more help than I would. :sunglasses:

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@ffingers is right though. This isn’t some random Sudoku app where accessibility isn’t necessarily a primary concern. This is an industry ripe with purpose in the accessibility space, and SmartThings is in a position to lead the charge. I hope they take advantage of that, especially given the contributions of our own @JDRoberts. If necessary, I would certainly support having some of the things I’ve requested of the platform set behind efforts to work with the organizations JD mentions in order to provide a first class accessibility experience.

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Imagine someone with a visual impairment trying to read a Light green font on a white screen. Imagine them trying to figure out why the image they set for their home is suddenly blurred.

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I am colorblind, and I had no idea anything was even there. Thought it was a blank app. Now that I think about it - my hues probably have been working all this time.

Seriously though, I am colorblind. It is tough to read.

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My motion controlled lights that use a Smart App have a fault. I use the default Smart Things Smart App and on the Android UI I can not tell which light the Smart App is trying to control. I have to go into the IDE to check/edit this. Poor.

So many bugs in this release:

  1. When switching locations the text of the location name on the Rooms/Things/SmartApps/Family scree doesn’t change. The picture changes. But the name of the location is wrong.

  2. Frequent crashes.

  3. My Ecolink Garage Door Tilt sensor is now stuck reporting “Open”.

  4. Dashboard reports one device reporting motion, but when selecting Motion on the Dashboard, under “Right Now” all of my devices “sees no motion”.

I know people are upset about the UI choices. My issues are more that functions simply don’t work, report wrong values, and the app crashes frequently.

I am running Android 5.0.2 on a Samsung Galaxy S6 (SM-G920A).

I am in complete agreement with everything @DrMiguelitoLoveless is saying. This is a step backwards in terms of usability, that much is certain. This has that “New Coke” feeling about it…

This is not in their defense, but there is a trend to use a grey font because, they think, it is “cool” or some such; I am of the opinion that it is done in the name of “fashion” and I have never felt functional things need to be fashionable. As I said in another post, that is why I spend very little time on this site: I generally immediately close any website that uses that style.

Argh!

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Well, I am just getting to the bugs. When you can’t actually read the screen, it is hard to see the other problems.

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I agree about the font color. It’s nearly impossible to read even with reading glass. I complained as soon as I upgraded. at least give us choices in font sizes, styles and colors! light grey, fine font on a white background…really?
I hate that concentric circle graphic too. it ridiculous and makes absolutely no sense. Why allow us to upload a photo, then alter the photo so it is unrecognizable??

HAHAHAHAH this is all I picture while reading this post…

It is to Samsung’s benefit that users post their grievances with ST here before they hit store shelves. As harsh as it might seem this community is far more forgiving than the average Best Buy shopper will be.

We are just beta testers whether or not we accept that label. The negative feedback is useful. You won’t be able to laugh at the people returning the hub to BB because most will never stop here.

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