I installed a Honeywell ZW4008 switch and connected it to my hub. The switch shows as a device in the app and correctly reports it’s status, on or off. However I am unable to control the switch, cannot turn it on or off from the app. I have tried changing the device type in the ide but get the same result regardless of the type I select. Any suggestions?I can add that the switch goes offline when left in the off position.
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
2
Exclude the switch and pair it again, also look for Ghost devices which can interfere with the mesh stability
I tried the suggestions but have the same result. When reinstalling the switch I did get a message saying the device was not using the highest level of security and suggested I exclude and reinstall. As I had just done this I ignored the suggestion. Using the IOS app I notice the device icon has the device name and under that _PO_CODE_S….