Honeywell Zwave Switch

[Nootka]

I installed a Honeywell ZW4008 switch and connected it to my hub. The switch shows as a device in the app and correctly reports it’s status, on or off. However I am unable to control the switch, cannot turn it on or off from the app. I have tried changing the device type in the ide but get the same result regardless of the type I select. Any suggestions?I can add that the switch goes offline when left in the off position.

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

Exclude the switch and pair it again, also look for Ghost devices which can interfere with the mesh stability

FAQ: How to remove ghost devices from your z-wave and zigbee networks

Sometimes after doing a Z-Wave repair you’ll notice error messages on your logs from unknown devices which only have a device id or when you’re looking at the device routing table you’ll notice an Unknown Device listed. These are ghost device, i.e. devices that are no longer paired with the SmartThings hub and not recognized but still remain in the network routing tables. The problem with ghost devices is that they can create issues with the mesh, unresponsive devices, slow communication, delays and other issues. NOTE: Starting firmware 37.x the hub should automatically detect and remove ghost devices. You can use this wiki to search and remove any left over ghost devices. There are two way to identify ghost devices, either by looking at the routing table for the device (which shows on…

[Nootka]

I tried the suggestions but have the same result. When reinstalling the switch I did get a message saying the device was not using the highest level of security and suggested I exclude and reinstall. As I had just done this I ignored the suggestion. Using the IOS app I notice the device icon has the device name and under that _PO_CODE_S….